The
person who has completed the vocational qualification in tourism industry works
with a socially responsible approach, in a sales-minded, marketing-minded and customer-orientated
manner in every phase of a tourist service chain.
S/he has a
good behaviour, good interpersonal, interaction and language skills, and knowledge
of cultures. The
holder of qualification in tourism industry operates in
compliance with sustainable operating practices, acts reliably and follows the legislation
and safety directives, concerning tourism sector. S/he works as an expert of
tourism sector in different tasks of planning and implementing in the sector.
The
holder of vocational qualification in tourism industry is able to plan his/her
working and work independently as well as in a working group. S/he is able to
act creatively, flexibly, in a responsible and initiative-taking way in the
work and has good problem-solving skills and a good sense of situation. S/he has
understanding of international and national tourism service trade and s/he follows
the possibilities in tourism sector and development of the sector. S/he also
develops his/her own work and working with different actors.
The
holder of vocational qualification in tourism industry implements, productises
and guides different kinds of experientially rich tourism products and
services. S/he markets and sells the tourism products and services according to
customer segments, acts in a cost-effective way in compliance with the business
idea of the working place and operational environment, local culture and tourism
trends.
The
assessment criteria for the competition tasks correlate with the skill level
”Excellent” of the vocational qualification in tourism industry. The tasks are drawn up in cooperation with working life. In task
planning, studies in the competition area of a travel adviser, receptionist
and tourism activities organiser have been considered.
The competition is a pair competition.
