205 IT PC / Network Support

The competition tasks of this skill category are based on the Vocational qualification in information and telecommunications technology. The qualification titles of the basic qualification are elektroniikka-asentaja (electronics assembler) and ICT-asentaja (ICT technician).

The professional who have completed the qualification may work for example in installation and commissioning associated with computer and telecommunications devices for homes and business premises as well as in testing, repair and commissioning tasks related to electronics production or customer service tasks related to maintenance and installation.

#taitaja2021 #itpcnetworksupport




Description of the skill category

The competition tasks are based on the assessment criteria of ”Excellent” of the vocational qualification requirements for an ICT technician. In the competition IT professionals implement a modular customer task. The competitors’ skills in hardware and software assembly and in system maintenance are tested in the task.

A good knowledge of oral and written English is expected from the competitors. The software and source material used in the competition will mainly be in English. The competition tasks will be in Finnish. If there are Swedish-speaking competitors in the finals they will be provided with tasks in Swedish.

The competition is individual.

Skill requirements

  • install, assemble, update and maintain computers
  • install, configure and update operating systems of computers
  • install, configure and update software
  • plan a local area network according to requirements (physical planning, sharing of IP addresses)
  • cable and switch a local area network according to the standards (optical fibre, copper and wireless)
  • install, configure, update and maintain the active equipment of the local area network
  • install, configure and maintain servers with basic and additional services
  • operate as the main user of the network
  • install and configure the workstations of the local area network
  • commission and configure of cloud services
  • commission and configure of mobile equipment
  • carry out and maintain required documentations
  • observe general safety regulation of the field and work safety
  • ensure and maintain information security
  • observe electrical safety regulation
  • search, compile and utilize information
  • problem solving skills
  • customer service skills

Main event partners

  • Lapin koulutuskeskus Redun logo. Linkki Redun verkkosivuille.
  • Ammattiopisto Lappian logo. Linkki Lappian verkkosivuille.
  • Koulutuskeskus Jedun logo. Linkki Jedun verkkosivuille.
  • Oulun Palvelualan Opiston logo. Linkki OPAO:n verkkosivuille.
  • Ammattiopisto Luovin logo. Linkki Luovin verkkosivuille.
  • Suomen Diakoniaopiston logo. Linkki Suomen Diakoniaopiston verkkosivuille.
  • Skills Finlandin logo, linkki Skills Finlandin verkkosivuille.